1. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.
2. How long does shipping take?
Standard shipping typically takes 7–15 business days, depending on your location.
You will receive a tracking number once your order has been shipped.
3. Can I change or cancel my order?
If your order has not yet been processed or shipped, we may be able to update or cancel it. Please contact us as soon as possible. Once an order is shipped, it cannot be changed.
4. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can use it to track your delivery status in real-time.
5. What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unused, in original condition and packaging.
Please refer to our Refund and Returns Policy for full details.
6. What if I receive a damaged or incorrect item?
If your item is damaged, defective, or not as described, please contact us within 7 days of receiving the order. Include your order number and photos if possible.
7. Do you ship internationally?
Currently, we only ship to select regions. Please check at checkout whether your country is supported.
8. Are my personal and payment details secure?
Yes. Our website uses industry-standard encryption (SSL) and secure payment gateways to ensure your information is safe and confidential.
9. Do you offer exchanges?
We only offer exchanges for defective or damaged items. If you need to exchange an item, contact us before returning it.